Security & Compliance

Migrate data. Not risk.

We built MigrateX so your security team doesn't have to choose between moving fast and staying safe.

Security Controls & Compliance

Compliance roadmap

On track for May 2026

SOC 2 Type II

Audit underway, on track for May 2026.

GDPR

DPA available today. Formal certification in progress.

View DPA

HIPAA

Business Associate Agreement (BAA) available. Compliance process underway, on track for May 2026.

How We Secure Your Migration

Security across every layer of the stack

MigrateX is built for CISOs, compliance officers, and IT directors who demand verifiable security.

Secure Migration Platform

Built on AWS with distinct production and staging accounts, protected by Cloudflare WAF, and encrypted end-to-end.

Cloud Infrastructure
Isolated production and staging environments with real-time threat detection
Cloudflare WAF
DDoS mitigation, rate limiting, and harmful traffic filtering
End-to-End Encryption
TLS 1.2+ in transit, AES-256 at rest
HTTPS Enforced
HSTS enabled, certificate transparency on all endpoints
PRODUCTION ENVIRONMENTCloud InfraMonitoringThreat DetectionCloudflare WAFDDoS · Rate Limiting · FilteringTLS 1.2+AES-256HTTPS OnlyMulti-layered infrastructure security
Case Studies

Trusted by data-driven enterprises

See how regulated industries trust MigrateX to move their most sensitive data, securely and compliantly.

Healthcare

Secure migration of 1.2M patient support tickets

1.2M

Records

Zero

Downtime

E2E

Encryption

Zendesk to Freshdesk with end-to-end encryption, isolated execution, and zero disruption to 24/7 support operations.

Case study coming soon

Financial Services

3.4M records migrated across 3 regional instances

3.4M

Records

3

Regions

0%

Data loss

Three regional Freshservice instances consolidated into ServiceNow with per-region data residency, tenant-level encryption, and full audit trail.

Case study coming soon

Enterprise IT

72-hour cutover window with zero data loss

850K

Records

72 hrs

Cutover

0%

Data loss

Jira Service Management to Freshservice over a weekend with encrypted connectivity and real-time delta syncs throughout.

Case study coming soon

How We Protect Your Data

Ensure compliance and privacy with data residency

Your data is temporarily cached in an isolated database during migration and auto-purged within 7 days. Every safeguard is designed so your infosec team can sign off with confidence.

Data lifecycle

Your data is temporarily cached during full migrations in a dedicated, isolated database. This database is not shared with any other customer or migration.

  • Customer-controlled deletionTrigger immediate purge any time
  • Auto-purge after 7 daysIf not manually deleted
  • No long-term backupsNot included in any archival process
  • Purge confirmationAvailable on request

Region & datacenter selection

Choose the region where your migration job executes and your data is processed.

RegionZones
🇺🇸United Statesus-east-1, us-west-1
🇨🇦Canadaca-central-1
🇬🇧United Kingdomeu-west-2
🇩🇪Germanyeu-central-1
🇦🇺Australiaap-southeast-2
🇸🇬Singaporeap-southeast-1
🇯🇵Japanap-northeast-1
+ more regions available on request

Audit trail

Every migration produces a complete record of what moved, when, and what the outcome was for each record. Exportable for your compliance team.

  • Full migration logsTimestamped state transitions
  • Per-record integrity trackingSource ID to destination ID to status
  • ExportableCSV or JSON

Isolated execution

Every migration runs in its own isolated environment with a dedicated database. Nothing is shared between customers or between migrations.

  • One migration, one environmentYour job never shares compute with another customer
  • Dedicated database per migrationData is physically separated, not just logically
  • No cross-migration accessEach job is completely walled off from every other

Want to learn more about what's included? View pricing.